Luca Montersino, renowned pastry chef and chef, brought a new ice cream shop concept to Riccione with his innovative venue Sliceroll. In this new concept, gelato is no longer served in the classic cup or cone, but becomes a sliceable disc, transforming the way gelato is enjoyed and offering options such as gelato on a stick, in a sandwich, or in a brioche.

And for such a unique concept, Montersino chose to adopt a cutting-edge automated checkout system with Cashmatic, the payment system that guarantees hygienic, modern and secure management.

Luca Montersino explains why Cashmatic was an essential choice for Sliceroll: “When handling food, I need a system that allows me to focus only on the product, without ever touching money. With Cashmatic, I can avoid direct contact with cash and I don’t have to change gloves every time, always maintaining maximum hygiene and safety.”

Thanks to this automated checkout system, the payment process becomes not only more practical and faster, but also extremely secure, ensuring that attention is fully focused on the customer. Montersino also adds that some might think an automated checkout system creates a “barrier” between customer and operator, or that it will take jobs away from staff.

However, Sliceroll’s experience proves exactly the opposite: “Thanks to Cashmatic, I was able to improve service without sacrificing the human relationship. In fact, the automated checkout system makes it possible to offer better service and reduce checkout operations that take time and can lead to errors.

This way, staff are freer to interact with customers, creating a pleasant and uninterrupted experience.” The adoption of an automated checkout system therefore not only makes work easier, but also strengthens interaction and customer satisfaction, allowing them to enjoy their gelato more freely.

One of the aspects most appreciated by Sliceroll customers is precisely the hygiene guaranteed by Cashmatic. Thanks to the automated checkout system, contact with money is completely eliminated, ensuring gelato is handled under impeccable sanitary conditions.

Montersino explains that at first some customers were skeptical about the automated checkout, but over time they realized how convenient and safe it is, appreciating its benefits. “Many thought an automated payment system was ‘cold’ or impersonal, but they soon changed their minds when they saw how this system allows us to focus on the product and service.”

For Montersino, the automated checkout system is not just a way to make payments smoother, but also represents a strategic support for business management.

Thanks to Cashmatic VisualPay 27, in fact, every transaction is tracked and monitored in real time, offering complete control over cash flow. This translates into a huge advantage for entrepreneurs, who can accurately verify what was sold, how it was paid, and monitor every point of sale with no margin for error.

“With Cashmatic, I can know at any moment what’s happening at the checkout. It’s an advantage in terms of control and security and allows me to dedicate more time to service and customer experience,” explains Montersino.

In addition, the automated checkout system reduces errors and discrepancies, allowing staff to work in a more relaxed and efficient way.

Luca Montersino invites everyone working in the food world and beyond to consider the advantages of automated checkouts.

“I understand that change can be intimidating, but once doubts are overcome, you realize how useful it is. Cashmatic is an automated checkout system that represents the future: it guarantees modern and hygienic service, in line with the needs of attentive and informed customers.”

The adoption of an automated checkout system represents not only a technological evolution, but also a way to improve customer experience and optimize payment management in a modern context.

For those looking for a secure, hygienic and innovative payment system, Cashmatic is the perfect choice.

Want to learn more? Discover how Cashmatic can bring the benefits of an automated checkout system to your business as well, ensuring secure payments, reducing errors and offering a cutting-edge service. Contact us today