Why our services make the difference

Technology, consulting, software and support work together to turn the checkout into an efficient, secure and measurable system, with optimal return-on-investment times.

MyCashmatic: the checkout in your pocket

The MyCashmatic app lets you monitor the status of the cash management devices and manage the main daily operations directly from a smartphone or tablet, with an interface designed for use in the field.

  • Levels always under control: instant view of recycler, cashbox and “missing cash” for each denomination
  • Guided cash operations: top-up, withdrawal, closing, emptying and deposits with structured procedures that reduce errors
  • Transaction history and charts: view movements by period, with PDF/CSV export for accounting and audits
  • Flexible configuration: manage accepted denominations, float levels and maximum levels directly from the app
  • Notifications and alerts: automatic warnings to operators and managers for recycler thresholds, anomalies and critical events
  • Mobile user management: create users, set permissions, mandatory reasons and passwords for clear role governance

Specialized support for retail

Cashmatic offers much more than just selling self-checkouts.

Not just technology: behind every self-checkout there is a constant support network that is up-to-date and close to the customer. From the first contact to after-sales assistance, we provide a structured and professional service designed to ensure continuity, reliability and tangible results over time.

  • Continuous technical assistance, with a highly qualified in-house team and prompt on-site and remote interventions
  • Monitoring self-checkout performance and fast support in case of faults, anomalies or configuration requests
  • Scheduled and predictive maintenance to reduce downtime, extend device life cycles and protect the investment
  • Regular technical training for the sales and technical network, ensuring consistent skills and service across the territory
  • Dedicated training for end customers during installation, with training materials, video tutorials and post-startup assistance
  • Digital support via the MyCashmatic app to monitor the status of devices in
    real time, receive notifications and act independently

Cashmatic software suite: total cash control

The MyCashmatic app and the Web Panel work together to give store, area and HQ managers a single view of devices, cash movements and operational parameters, from desktop and mobile.

Closed loop: from the checkout to the bank

Cashmatic solutions make it possible to close the cash loop: from payment at the checkout, to level management, to secure deposit, reducing shortages, errors and manual handling.

With Cashmatic you can achieve:

  • Elimination of counting and reconciliation errors through automated management of takings and change
  • Full traceability of every cash movement, from front office to back office
  • Drastic reduction of shortages and theft, thanks to cash no longer being “in sight” and to controlled handling
  • Connection with banking and CIT services for direct crediting and simplified back office

Web Panel: the central control room for Cashmatic devices

The Web Panel is the supervision console accessible via a browser, ideal for those coordinating multiple checkouts and multiple stores and needing a structured view of accounting, network parameters and configurations.

  • Levels and drawer-status dashboard: full view of recycler, cashbox and “missing cash” for each denomination
  • Standard and extraordinary remote operations: top-up, withdrawal, change, alignments, checkout closing, empty all, deposit and withdrawal by denomination
  • Advanced accounting reports: filter by period and operation type, PDF/CSV export, report layout configuration
  • Centralized technical configuration: IP, Wi‑Fi, accessories, float levels and maximum recycler levels, denomination management, mail server and printer
  • User governance for chains: user creation, granular permissions, mandatory reasons and password management aligned with company policies
  • Logs, updates and device status: download logs by date, software/firmware updates and monitoring of components and doors