Introduction

Automation is important, but on its own it is not enough.

The automated cash register represents a turning point in payment management, but the real competitive advantage is built over time. At Cashmatic, we combine technology with a complete support system, capable of ensuring continuity, reliability and concrete results.

From the first contact through to after-sales support, we provide a structured and professional service, with a technical network that is constantly updated and trained to respond quickly to every need.

Continuous technical support and predictive and routine maintenance

Our customers know they can rely on a highly qualified in-house team, ready to intervene promptly, both on site and remotely.
We constantly monitor the performance of every installed automated cash register and are organized to provide rapid support in the event of faults, anomalies or requests for customized configuration.

Prevention is better than intervention.

Thanks to our field experience and the integration of control systems, we carry out scheduled and predictive maintenance to ensure maximum efficiency of every automated cash register.
This approach reduces downtime, extends the lifecycle of devices and protects the customer’s investment.

Technical training for the sales and technical network

At Cashmatic, we believe that service quality starts with people.

We organize periodic technical courses for our network of partners: an opportunity to stay up to date on how automated cash registers work, on service procedures and on the latest additions to our product range.

We aim to build a prepared, competent network capable of offering high-level support throughout Italy. End customers also receive specific training on how to use the automated cash register during installation.

Our goal is to ensure immediate, correct, safe and efficient use of Cashmatic solutions.
To support this, we provide training materials, video tutorials and always-available post-startup assistance.
Thanks to the MyCashmatic app, every customer can monitor the status of their automated cash register in real time, receive notifications, consult reports and independently intervene in case of anomalies.

A service that goes beyond sales

Every day our goal is not to sell a product, but to offer a complete solution.
Technology alone is not enough: it is service, training and the ability to listen to customers that truly make the difference.
With Cashmatic, you choose a reliable partner who supports you over time, step by step.

With the right automated cash register and the right support.